We are the ONLY Managed Services Provider in the area with a Certified Information Systems Security Professional on staff. Our dedicated security professionals stay abreast of the current trends to make sure your systems stay as secure as possible. Security is the core of our offering and not something we add on.
Proper documentation of your network is critical for fast resolution of problems and to get projects done right the first time. It's not even a question for us: all requests are documented, diagrams of your network are created and your passwords are stored in a secure, encrypted location.
We have a deep bench of engineers on staff with diverse and specialized **areas of expertise. Our engineers hold certifications in a variety of disciplines and from a variety of vendors and organizations. We provide our engineers with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
We don't pursue every company that needs computer support. We choose only clients that share in our values. Serving a company's IT and critical network needs is a HUGE responsibility that we take very seriously. It takes teamwork and a solid commitment to good communication, excellence and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences - we simply don't pursue the opportunity.
Predictable Flat Monthly IT Support - Removing budget surprises. No setup fees. No long-term contracts. No hidden termination fees.
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
AOK has been in business since 1996, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us
You deserve to have your questions answered in plain English. Our engineers will clearly explain what is happening so you understand.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
And we’re sure you will too
The knowledge and responsiveness of the staff. The fix it right the first time attitude that the staff has. A lot of issues are trial and error but AOK seems to get it right the first time most of the time. They are one of the friendliest IT companies that I have worked with and they like to get the job quickly and accurately.
Quick response and reliable service. Technicians you can trust. Personalized service, our employees trust AOK that they are there to support them and help them when needed. AOK dedicates their staff to knowing how your system operates and most importantly the limitations and idiosyncrasies of our employees
Amazon Hose and Rubber
The ability to log in and fix or repair our issues immediately. What do you feel we do better than other IT firms you may have worked with in the past? As Bob and the AOK team already know, we always refer people to them. Due to their prompt care and attention. Bob and his team are also assist in HIPAA questions, off site storing of data. Any IT need that we have, AOK can take care of it. After over 18 years of utilizing their services, we have never had a need to switch.
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We decided a long time ago that we wanted to be an IT company that could communicate with its customers. We often hear from clients that their last IT guy made things difficult and confusing or couldn’t deliver on what was promised, leaving little opportunity for the client to feel really comfortable with their network.
AOK has nearly 100 years of combined experience delivering IT solutions for even the most complicated networks. We certainly have the technical expertise and knowledge but strive to make IT easy for everyone by speaking "plain English" and offering effective solutions. So whether you consider yourself to be a tech novice or tech savvy individual, we can communicate in a way that makes you feel comfortable and confident in the decisions we'll make together.